Privacy Policy
Welcome to Rug & Kilim Gallery. Our primary concern is to safeguard your data and personal information. This section will guide you on how we collect, utilize, and disclose (under certain circumstances) your data. We encourage customers to carefully review our Privacy Policy for complete transparency regarding their information.
Collection of Data
At Rug & Kilim Gallery, we may collect various pieces of information necessary for processing orders and enhancing your shopping experience. This includes, but is not limited to, your name, physical or delivery address, email address, phone number, preferred payment method, and financial details when you make a purchase on our website. This information is used for order processing and offering you customer support or resolving claims.
Your details, such as name, address, and phone number, may also be shared with third parties like suppliers or courier services to ensure smooth delivery of the products you order. We ensure that the information shared with these third parties is limited to what is necessary to complete the task.
Use of Your Personal Information
We may use your personal information to conduct research, customer feedback surveys, and opinion polls, which help us improve our products and services. It’s important to note that participation in these surveys is voluntary, and any data collected is used only for statistical analysis and remains anonymous.
In addition, we may use your personal information to inform you about new promotions, product updates, newsletters, and relevant content. You have the option to unsubscribe from receiving these promotional communications at any time. Your information may also be used to analyze activity on our website and determine your location to provide a more personalized shopping experience.
Information Sharing with Third Parties
Rug & Kilim Gallery may share your personal information with trusted affiliates, partners, vendors, suppliers, and service providers. For instance, we may share your information with a courier service to deliver your order, or with third-party companies for credit risk assessment and fraud protection purposes.
It’s important to note that while we carefully choose the third parties we work with, Rug & Kilim Gallery cannot be held responsible for how these third parties use your information. However, we ensure that the information shared aligns with the guidelines set forth in our Privacy Policy.
Cookies
Our website uses cookies, which are small files stored on your device by your web browser. Cookies are used to identify your device and track which pages you have visited on our website. You are not required to accept cookies to use our website, but enabling cookies can provide you with the best possible experience as it allows for full functionality of our site.
We also use Google Analytics, which helps us understand how visitors interact with our site. Google Analytics collects information like your IP address, and this data is transmitted to Google’s servers for analysis. The information gathered helps us improve our website and enhance your experience.
Security and Your Rights
We take the security of your data very seriously. Rug & Kilim Gallery uses the latest security protocols to protect your personal information from unauthorized access, accidental loss, damage, or destruction. Your data is stored on secure servers protected by firewalls and encryption techniques. However, it is your responsibility to ensure the confidentiality of your account details, including your username and password.
You have the right to request that we stop using your personal data for marketing purposes. Additionally, you have the right to access and amend any inaccuracies in the personal data you have provided us. We are committed to ensuring your rights are respected and that your information is handled with the utmost care and confidentiality.